Returns & Exchanges
At Ovrload, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Hand over your package to any authorized carrier location or schedule a pickup to begin the transit process back to our warehouse.
- 4.Receive Refund
After our team inspects the returned goods, we will process your refund or exchange within 5-7 business days.